Effective Date: 2025-06-10
Welcome to Flytaro! Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
By accessing or using www.flytaro.com, you agree to the practices described in this policy.
1. Who We Are
Flytaro provides international SIM cards and mobile data plans to travelers worldwide. Our mission is to keep you connected across borders with affordable, reliable mobile data.
2. What Information We Collect
We collect the following types of information when you interact with our website or place an order:
Personal Information
- Name
- Email address
- Shipping address
- Billing information (processed securely via third-party payment gateways)
Device & Usage Data
- IP address
- Browser type and settings
- Pages visited and actions taken on our website
Account and Order Information
- SIM card orders
- Top-up history
- Customer support messages
We only collect information that is necessary to provide our services and improve user experience.
3. How We Use Your Information
We use your information to:
- Process and ship your SIM card order
- Provide and manage your data plan top-ups
- Contact you about your account or purchases
- Respond to customer inquiries and support requests
- Send optional marketing emails (only with your consent)
- Analyze website traffic and improve our services
4. How We Share Your Information
We do not sell or rent your personal data.
We may share your data only with:
- Shipping partners (to deliver your order)
- Payment processors (for secure transactions)
- Telecom partners (to activate and manage data plans)
- Law enforcement or government agencies when legally required
All partners are required to protect your data and use it only for the agreed purpose.
5. Cookies and Tracking Technologies
We use cookies to:
- Enable basic site functions
- Analyze site traffic and performance
- Improve your shopping experience
You can manage cookie settings through your browser at any time.
6. Your Rights and Choices
You can:
- Access, correct, or delete your personal data
- Opt out of marketing emails
- Request a copy of your stored data
- Disable cookies (via browser settings)
To exercise your rights, contact us at: [email protected]
7. Data Retention
We keep your data as long as necessary to:
- Fulfill your orders
- Comply with legal and financial obligations
- Support your SIM card and top-up activity (usually up to 12 months)
Inactive SIM cards may expire after 180–360 days of no use.
8. Data Security
We take data protection seriously. We use:
- SSL encryption
- Secure hosting infrastructure
- Reputable third-party payment processors
While no system is 100% secure, we continuously update and monitor our security practices.
9. International Data Transfers
Flytaro operates globally. If you are accessing our site outside the country of our data centers, your information may be transferred internationally in compliance with local data protection laws.
10. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children. If we learn we have done so, we will delete the data immediately.
11. Changes to This Policy
We may update this Privacy Policy as needed. When we do, we will revise the “Effective Date” and notify users through our website or by email if necessary.
12. Contact Us
Have questions or concerns?
Email us at: [email protected]
Visit: www.flytaro.com