How to Redeem Your Flytaro Plan

If your Flytaro SIM came with a data plan, you’ll redeem the plan to add it to your SIM before you travel. This guide walks you through it — it only takes a minute.

Redeeming is different from topping up. You redeem once, when your SIM arrives with a plan included. Later, when you want more data, you top up. If you’re adding data to a SIM you already use, see How to Top Up Your Flytaro SIM Card instead.

Before You Start

You’ll need two things, both printed on your card and its packaging:

• Your SIM number — the long number on the plastic card.
• Your redemption code — a short code (for example, NX8372) on the label attached to your card and inside the packaging.

You’ll also enter an email address so we can send your confirmation and link the plan to your account.

How to Redeem

You can redeem in two ways.

Option 1: Scan the QR code

Scan the QR code on your card’s packaging with your phone camera. It opens the redemption page with your SIM number and code already filled in — just add your email and tap Redeem.

Option 2: Enter your details manually

1. Go to flytaro.com/redeem.
2. Enter your SIM number, redemption code, and email address.
3. Tap Redeem.

You’ll see a message confirming your redemption is being processed. Within a few minutes, a confirmation email arrives with your plan details. If you don’t see it, check your spam folder.

When Does My Plan Start?

Redeeming adds the plan to your SIM — it doesn’t start the clock. Your plan starts the first time your SIM connects to a network in a covered country, and the validity period you see (for example, 30 days) counts from that moment.

So you can redeem ahead of your trip without losing any days. A couple of timing points to keep in mind:

• Redeem within 180 days of your purchase.
• After redeeming, insert your SIM and connect within 90 days.

After You Redeem

Once your plan is active, you’re set:

• Insert your SIM after you arrive, then turn on Mobile Data and Data Roaming. See Get Connected with Flytaro SIM Card for the full steps.
• Check your remaining data and days anytime on the My SIMs page in your account.

We’ll only email you about your order and plan — no marketing spam.

Redeeming More Than One SIM

If you have several SIMs to redeem, you can do them one after another on the same page — there’s no need to log in or start over between cards.

Troubleshooting

“That code doesn’t match this SIM.” Make sure the SIM number and redemption code come from the same card. If you’re redeeming several cards, it’s easy to mix them up.

“This plan has already been activated.” The plan on this SIM has already started, so it can’t be redeemed again.

Can’t find your redemption code? It’s on the label attached to your card and on a label inside the packaging. If you’ve lost both, contact our support team with your order number and a photo of your SIM card, and we’ll help.

Didn’t get your confirmation email? Give it a few minutes and check your spam folder. The plan is linked to your SIM either way — you can confirm it on the My SIMs page.